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10 Euro notes
Brand Certified

Post Office Travel Money

1.2
(6 reviews)

Business Details

63 London Road, Twickenham, Greater London
TW1 3SZ, United Kingdom
+44 2087 441927
https://www.postoffice.co.uk/travel-money

About

Currency Exchange Service

Location

Post Office Travel Money
63 London Road, Twickenham, Greater London
TW1 3SZ, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

Reviews

1.2
6 reviews
5 stars
0
4 stars
0
3 stars
0
2 stars
1
1 star
5
  • SM
    S Maria
    Mar 25, 2026
    1.0
    Went here at 15:30pm on 25/03/26. Male customer serving at the post office counter had an extremely horrific attitude, the way he spoke to me was absolutely disgusting. I was polite to him throughout the whole interaction and I was shocked by his very rude behaviour. Zero customer service skills. Description: male with a beard wearing a turbin, serving at the post office counter.
  • TR
    Trevor Ray
    Jan 26, 2026
    2.0
    I have had the same experience with unhelpfullness and rudness. It does seem to be with a particular gentleman I would think is likely the owner. He makes a person feel like they are beneath him. I think if you want to be a front facing retail/service business then you should be far more courteous and engaging to your clients. The rest of the staff seem fine. We have stopped using them for things like stationery purchases, etc. Such a pity, but if you want my money then at least make me feel welcome.
  • JJ
    Julie
    Dec 9, 2025
    1.0
    Very unhelpful staff.
  • CH
    Christian Hill
    Apr 26, 2025
    1.0
    Rude and unhelpful staff, better off elsewhere
  • YS
    Yann Sydow
    May 4, 2022
    1.0
    Exchange rate is very bad... I went to Richmond and exchanged about the same amount and their exchange rates were a lot better.

Frequently Asked Questions About Post Office Travel Money

Do I need to bring identification if I'm buying or exchanging currency in a branch?

If you are buying currency and paying by card then you will need to bring one of the following; Valid passport Valid UK or EEA photocard driving licence EEA identity card We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.

What currencies can i load onto a Post Office Travel Money Card?

You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time: Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.

Brand Certified Facts from Post Office Travel Money

This information is certified by Post Office Travel Money and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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